Privacy policy

Vita Nutrition Group LTD
Last updated: 19/02/2026

Vita Nutrition Group LTD ("we", "us", "our") operates the website vitanutrition.co.uk (the "Website"). We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit or make a purchase from our Website.

1. Company Information

Company name: Vita Nutrition Group LTD
Company number: 14461840
VAT number: GB428700402

Registered address:
77 Drake Road, Chafford Hundred, Grays, RM16 6RG, United Kingdom

Email: support@vitanutrition.co.uk
Website: https://vitanutrition.co.uk

2. What Personal Data We Collect

We may collect and process the following personal data:

a) Information you provide to us

  • Full name
  • Billing and delivery address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party payment providers)
  • Account registration details
  • Customer service communications

b) Automatically collected information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the Website
  • Cookies and similar tracking technologies

3. How We Use Your Personal Data

We use your personal data to:

  • Process and fulfil your orders
  • Manage your account
  • Communicate with you regarding orders and customer service
  • Improve our Website and user experience
  • Send marketing communications (only if you have opted in)
  • Comply with legal and regulatory obligations
  • Detect and prevent fraud

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract (to fulfil your order)
  • Legal obligation (tax, accounting, regulatory compliance)
  • Legitimate interests (improving our services and preventing fraud)
  • Your consent (for marketing communications and cookies)

5. Sharing Your Personal Data

We may share your personal data with trusted third parties, including:

  • Payment processors (e.g. Stripe, PayPal, Shopify Payments, etc.)
  • Delivery and courier companies
  • IT and website hosting providers
  • Email marketing platforms (only if you opt in)
  • Accounting and professional advisers
  • Regulatory or law enforcement authorities where required by law

We only share data that is necessary and require all third parties to respect your data and comply with UK GDPR.

6. International Data Transfers

Some of our service providers may be located outside the UK. Where this is the case, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions
  • Standard contractual clauses
  • GDPR-compliant data processing agreements

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this Privacy Policy
  • Comply with legal, accounting and tax obligations
  • Resolve disputes and enforce our agreements

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data (where applicable)
  • Restrict processing of your data
  • Object to processing
  • Request data portability
  • Withdraw consent at any time (for marketing and cookies)

To exercise your rights, please contact us at:
support@vitanutrition.co.uk

9. Cookies

We use cookies and similar technologies to:

  • Ensure proper functioning of the Website
  • Analyse traffic and usage
  • Improve user experience
  • Provide targeted marketing (if consented)

For more information, please see our Cookie Policy.

10. Marketing Communications

You will only receive marketing emails from us if:

  • You have opted in, or
  • You are an existing customer and we are promoting similar products (where legally permitted)

You can unsubscribe at any time using the link in our emails or by contacting us.

11. Data Security

We take appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

All payments are processed securely via encrypted third-party providers. We do not store full payment card details.

12. Children’s Data

Our Website is not intended for children under 18. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

Vita Nutrition Group LTD
77 Drake Road, Chafford Hundred, Grays, RM16 6RG, United Kingdom
Email: support@vitanutrition.co.uk